Terms and Conditions

Diag Tools Terms and Conditions

Welcome to Diag-Tools website. These Terms & Conditions govern your use of our website. By accessing our website, you agree to abide by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. Website Use:

You are authorized to use our website for personal and commercial purposes. You may not use our website for any illegal or unauthorized purpose.

2. Intellectual Property:

The content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Diag Tools Solutions Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You are not permitted to reproduce, distribute, modify, or use any content on our website without our express written consent.

3. Links to Third-Party Websites:

Our website may contain links to third-party websites that are not owned or controlled by Diag Tools. We do not endorse or assume any responsibility for the content or practices of these third-party websites. Your access to any third-party website is at your own risk, and you should review the Terms & Conditions and privacy policies of these websites before using them.

4. Disclaimer of Warranties:

Diag Tools Solutions Limited provides our website on an “as is” and “as available” basis. We do not make any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee the accuracy, completeness, or timeliness of any content on our website.

5. Limitation of Liability:

Diag Tools will not be liable for any damages arising out of or in connection with the use or inability to use our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This limitation of liability applies even if Diag Tools has been advised of the possibility of such damages.

6. Changes to Terms & Conditions:

Diag Tools may update these Terms & Conditions from time to time without prior notice. Your continued use of our website after any changes to these Terms & Conditions constitutes your acceptance of the updated Terms & Conditions.

7. Governing Law and Jurisdiction:

These Terms & Conditions and your use of our website are governed by and construed in accordance with the laws of the state of California, without giving effect to any choice of law or conflict of law provisions. Any dispute arising out of or in connection with these Terms & Conditions or your use of our website shall be resolved exclusively in the state or federal courts located in California.

By using our website, you agree to these Terms & Conditions. If you have any questions about these Terms & Conditions, please contact us at contact@diag-tools.com.

Installation Terms and Conditions:

1. Agreement to Terms By proceeding with the installation of any software, you agree to be bound by these Installation Terms and Conditions. If you do not agree to these terms, do not proceed with the installation.
2. Scope of Work

• All installations are performed remotely using Ultraviewer.
• The installation process includes the configuration and setup of Software specified by Diag Tools. 

   3. Customer Responsibilities

• Ensure a strong and stable internet connection is available throughout the installation process.
• Provide access to the necessary remote access tools (Ultraviewer).
• Ensure that the VCI (Vehicle Communication Interface) is connected and ready for the configuration process.
• Disable or adjust firewall settings to avoid any interruptions during the installation process.

   4. Scheduling and Delays

• Installation may take from 24 to 72 business hours, depending on the complexity and compatibility of the system.
• Diag Tools is not responsible for delays caused by factors beyond its control, including but not limited to, internet connectivity issues or compatibility problems.

By using our services, you agree to these Terms and Conditions. If you have any questions about these Installation Terms and Conditions, please contact us at contact@diag-tools.com.