Need help or advice on choosing your OBD interface/diagnostic tool? Call us at +1 (917) 672-7256 or +44 7441 427235. At DIAG-TOOLS.com, we take our service to the next level! 
We now have a dedicated technician for remote installations, providing expert assistance no matter where you are. 
The technician is available directly in the live chat. Please note that there may be long wait times due to high order volume and installations. Thank you for your understanding!
Shipping Policy
Diag Tools Shipping Policy
At Diag Tools, we are committed to providing our customers with high-quality products and exceptional customer service. Our goal is to ensure that your order is processed and shipped promptly with our shipping policy, and that you receive your order in a timely manner.
Shipping Options:
We offer express shipping options through UPS and USPS for both domestic and international orders.
Order Processing Time:
Diag Tools processes and ships all orders within 1-2 business days of receipt. If you place an order on weekends or holidays, we’ll process it on the next business day.
Shipping Time:
The shipping time depends on the shipping method and your location. For domestic orders, standard shipping typically takes 2-7 business days. For international orders, shipping times vary by location and can take 7-30 business days.
Shipping Rates:
Shipping rates are currently free on all items by Diag Tools
Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the carrier’s website.
Shipping Restrictions:
Some products on our website does not need to be shipped like software products and technical support services. These are delivered remotely by our expert engineering team directly to customer.
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at contact@diag-tools.com.